Silk Baby Silk

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Women’s Clothing
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Men’s Accessories
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Men’s Clothing
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Bedding
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Home & Living
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Kid’s Toys & Games
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Terms of Sale 1. Introduction These Terms of Sale (“Terms”) govern the purchase of products on Silk Baby Silk (hereinafter referred to as “the Website”). By placing an order, you agree to these Terms, which are in compliance with French e-commerce laws and the European Consumer Protection Directive. 2. Company Information • Company Name: KIWIKAKI • Legal Form: SARL • Registration Number (SIRET): 79878881600055 • VAT Number: FR84798788816 • Registered Address: 59 rue de Ponthieu 75008 PARIS • Email Contact: contact@kiwikaki.fr 3. Product Information The products available on our Website are shipped directly from suppliers. While we strive to provide accurate product descriptions and images, minor variations may occur. If a product is unavailable after an order has been placed, we will notify you as soon as possible and offer a replacement or full refund. 4. Ordering Process 4.1. Placing an Order To place an order, customers must: 1. Select products and add them to the cart. 2. Provide personal and shipping details. 3. Accept these Terms before proceeding to payment. 4. Receive an order confirmation via email. An order is finalized once full payment is received and an email confirmation is sent. 4.2. Order Modification & Cancellation • Orders cannot be modified or canceled once they are processed and shipped. • If you need to make changes, please contact us within 12 hours after placing the order. 5. Prices & Payment 5.1. Pricing All prices are listed in Euros (€) and include applicable VAT, in compliance with French tax regulations. Shipping fees are displayed at checkout before order confirmation. 5.2. Payment Methods We accept the following payment methods: • Credit/Debit Cards (Visa, Mastercard, AMEX) • PayPal • Other secure payment solutions (as listed on the checkout page) Payments are processed securely, and we do not store any banking details. 6. Shipping & Delivery • Estimated delivery times and shipping details are outlined in our Shipping Policy • International orders may be subject to customs duties and import taxes, which are the buyer’s responsibility. 7. Returns & Refunds Customers have 14 days from the date of delivery to exercise their right of withdrawal, as per Article L.221-18 of the French Consumer Code. For full details on return conditions and refund eligibility, please refer to our Return and Refund Policy. 8. Legal Warranty & Liability 8.1. Warranty Coverage Under French law (Articles L.217-4 to L.217-14 of the Consumer Code), consumers benefit from a two-year legal warranty against product defects and non-conformity. 8.2. Liability Limitations We are not liable for: • Improper use of products • Indirect or consequential damages (financial loss, data loss, etc.) • Delays or failures due to force majeure events (e.g., natural disasters, strikes, global supply chain disruptions) 9. Consumer Rights & Dispute Resolution 9.1. Governing Law These Terms are governed by French law. Any disputes shall be handled in French courts, unless the consumer benefits from mandatory protection in their country of residence. 9.2. Mediation & Consumer Protection As required by Article L.612-1 of the French Consumer Code, consumers have the right to seek mediation before initiating legal proceedings. A certified consumer mediation service is available upon request. 10. Intellectual Property All content on our Website (logos, images, product descriptions, text, etc.) is protected by intellectual property rightsand cannot be reproduced or used without authorization. 11. Privacy & Data Protection We comply with GDPR and French data protection laws regarding the collection and use of personal data. Customers have the right to access, modify, or delete their personal information. For details, refer to our Privacy Policy. 12. Contact Information For any inquiries related to orders, returns, or these Terms, please contact us at: 📧 contact@kiwikaki.fr 📅 Last Updated: 12th february 2025

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